Part One: All visitors to are promised that:

  • Kagool will always respect your right to privacy. However, we understand that the internet is not a secure medium and therefore we have implemented security measures to, where possible, protect the loss, misuse or alteration of information placed under our control.
  • All data gathered as a result of your website visit will be treated as confidential.


Part Two: How we use your data

  • To request further information or for someone to contact you regarding our services you will be required to supply contact and personal information through form(s) on the website.
  • We’ll use your data to contact you about the topics requested on these form(s) and you’ll be subscribed to our newsletter to keep you up to date with relevant information. While we may use your email to help target Kagool’s advertising, we won’t ever sell your data to third parties. You are able to unsubscribe at any time.
  • We will consider you as a ‘customer' for 24 months since the date of your last contact. If you do not take up Kagool services within 24 months you will automatically be opted out of receiving our direct marketing.
  • You can opt out of these messages at any time by contacting our team at
  • We may use personal and profile data to tailor your experience on our interactive services.
  • We may use your IP address or other identifying information to help diagnose problems with our server, to monitor numbers of users and/or to administer our interactive services as well as to identify and eliminate fraud.
  • For people who have submitted information through our website but haven't yet bought any of our products and services, we will ask for your consent to process your data before we sending you further information.
  • We do not transfer your personal information outside the European Economic Area.
  • Whenever we process your personal data for these purposes we will ensure that we always keep your personal data rights in high regard and take account of these rights. You have the right to object to this processing if you wish and if you wish to do so please contact us at Please bear in mind that if you object this may affect our ability to carry out the tasks above for your benefit.


Part Three: How long will you keep my data?

  • We'll normally hold onto your data if you're a ‘customer’, for as long as is necessary to give you the services you're using in accordance with our retention policy.
  • If you don't use our services within 24 months of last contact, then your information may be classified as dormant and may be deleted in line with our privacy notice and retention policy.


Part Four: Your rights as a data subject

At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:

  • Right of access – you have the right to request a copy of the information that we hold about you.
  • Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
  • Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
  • Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
  • Right of portability – you have the right to have the data we hold about you transferred to another organisation.
  • Right to object – you have the right to object to certain types of processing such as direct marketing.
  • Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.


To get in touch, email:


Or write to: 

Data Protection 

Castlebridge 4
Cowbridge Road East 
CF11 9AB 
Tel: 02920 666555


Part Five: Cookies

Currently cookies are used on to identify you for the purposes of usability, providing more relevant content through personalised experiences and ensuring. For further information on cookies please refer to

This site includes instructions on how to accept or reject cookies and also how to remove them should you wish to do so.

Part Six: Disclaimer

If Kagool provides links to other services, Kagool is not responsible for the content or privacy practices of these services. Kagool reserves the right to modify, alter or otherwise update this Privacy notice at any time and you are therefore encouraged to review it from time to time.

Part Seven: Trademarks and Copyright

All content included on this site, such as text, graphics, button icons, images and software, is the property of Kagool and is protected by UK and European copyright laws. The content and software on this site may be used as either or both of an informational or shopping resource.

Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this site is strictly prohibited.

Other Kagool graphics, logos and trade names are trademarks of Kagool. Kagool trademarks may not be used in connection with any product or service that is not affiliated with Kagool in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Kagool.

Part Eight: Contact Us

If you have any questions about this Privacy Notice or you wish to make a complaint about how your personal data is being processed by us, or how your complaint has been handled, you have the right to lodge a complaint directly with the Supervisory Authority and Kagool’s data protection representative.

The details for the latter are:

Data Protection ( 

Castlebridge 4
Cowbridge Road East 
CF11 9AB 
Tel: 02920 666555