A leader in community management software applications, Telligent, now part of Verint Systems, along with their social product, Telligent Community, combines modern collaboration technologies into a single-pane-of-glass application. Telligent provides organisations with the ability to create and nurture digital communities for both their external customers and partners as well as internal employees across the entire spectrum of industries and sectors.
“Our goal was to increase our organic traffic and digital presence with our new website launch. We wanted to increase our profile in both the UK and the USA, so choosing the right partner was crucial.”
Farrukh Iftikhar, Sales Director, Telligent/Verint
Increased organic sessions, taking them to +9% year-on-year, despite a 16% reduction in brand traffic
Achieved page one rankings in both the UK and US for relevant, high volume search terms, which now drive leads
Implemented a custom tracking solution, which generated 32 leads on average each month from organic traffic
“The progress we’ve seen so far, such as the increased organic traffic and consistent influx of quality leads is exactly when we needed as a business on a global digital stage. The high quality of communication and weekly call updates we have with Kagool are the somewhat unquantifiable benefits that add real value to the service we currently receive. “