Product Owner

Think Different? Act Different? Join Different.

We're looking for a Product Owner to join our team in Cardiff.

About the role

As a Kagool Product Owner, you’ll be responsible for delivering value to our clients and their users. Working as part of a multidiscipline production team, you will have responsibility for running and facilitating workshops to understand client’s businesses, pain points, ambitions and user requirements via our discovery process. You will be able to take business insights, requirements, business challenges, user needs, research and transform them into build ready backlog items and supporting materials.

You will be able to challenge requirements in a constructive way to ensure deliverables meet business needs, expectations and add value. Supporting the project life cycle from conception to support. You will be actively involved in supporting clients during UAT, running client training sessions, answering platform-based questions as well as supporting Sitecore platform utilisation.

During build, you will define sprint goals, prioritising and manage the backlog, ensuring that value is being delivered while also ensuring sprint workload is achievable inline with the resource profile defined by the project manager.

Beyond Discovery and build projects, you will work closely with accounts managers and clients in order to identify additional opportunities via customer roadmaps, enhancements, consultancy and training.

About you

You will need to be a natural leader able to balance multiple projects at any given time, be able to keep pace with fast moving projects and ambitus timelines.

Be passionate about delivering value to clients and be capable of understanding multiple businesses industries, expertise and business logic.

Must haves:

  • Ability to move between strategic discussions with senior clients, to on the ground coaching with team members
  • Excellent written and verbal communication skills
  • Can digest large amounts of research, pull out relevant insight and form your own opinions
  • Experience of distilling research and applying to relevant situations
  • Work to a high standard with a keen eye for the smallest detail
  • Be resourceful and comfortable working independently, be proactive in managing project requirements and scope
  • Be energised by complex problem solving with the ability to drive for the best solution
  • Have experience of working closely with senior clients
  • Have experience working with UX, design and development teams
  • Two or more years’ experience working within a Product owner, business analyst or equivalent role
  • Experience running workshops and information playback sessions

Desirable:

  • A working understanding of web technologies
  • Experience with CMS platforms
  • Understanding of UX principals
  • Experience working within a digital agency
  • Experience developing user stories, wireframes, product backlogs and acceptance criteria
  • Experience working within an agile environment
  • Bachelor’s degree or higher in Computer Science, Business or equivalent
  • Experience working within a development team
  • Experience of CRO processes

Who’s Kagool?

We’re a team of 65 individuals (and counting!) who have a few things in common – a love of tech, an eye for design and a whole lot of pride. We’re a bright, vibrant, passionate bunch. We love to learn and we’re encouraged to do so. Every individual who joins our business has their very own development programme, which includes becoming Sitecore certified within the first six months of joining.

Sharing knowledge, the odd joke and even our problems is the key to our success. And when we’ve earnt that success, we celebrate! Whether that’s a team pub lunch, a Beer and Doughnuts party or a canoeing trip down the River Wye.

We work in a fun, fast paced environment, taking an agile approach to all projects. The majority of our work is delivered within three to six-month cycles, meaning you’ll always have the opportunity to work on new and exciting tasks. By using the latest technology and headless architectures, our developers can be creative with the right technology for the right job. We pride ourselves on delivering high quality solutions and, in order to be on top of our game, we know how important a good work-life balance is. As an eclectic mix of individuals, we like everything from walking, surfing, gaming and cycling, to banjo playing and flying gliders. Which definitely keeps after-work-drinks conversations interesting.